Contact Us

Have questions or suggestions or need more information on one of our products? Contact us using any of the following:


  • Complete the form below or email us at
  • Catch us on web chat
  • Instagram: @kikaufamily

We recommend using our email as answers to our most common questions will generally be responded to very quickly.

Our office is open between 8am to 5pm weekdays (AEST) (excluding Public Holidays) – contact outside of these hours may take a bit longer.

If you want to request a return, please lodge a request on our returns portal and we will get back to you. Check out our Shipping and Returns Policy for details on eligibility.

Our returns address is:

Kikau Returns
PO Box 331
Samford QLD 4520



For media enquiries, media kits or to gain access our Dropbox image library please get in touch at

Product samples are happily available on request and we will dispatch them immediately.



We love partnering with other businesses! Get in touch at

Join the Kikau family and share in the love